By leaving their personal data on the website http://crelyx.tech/, filling out forms, placing orders, subscribing to services or interacting with services, the User hereby gives their voluntary, specific, informed and unambiguous consent to the processing of their personal data by Crelyx Ltd, a company registered in accordance with the laws of the United Kingdom.

 

1. Data controller

Personal data is processed by:

Crelyx Ltd

Registration number: 16582163

Registered address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

Email address for personal data enquiries: crelyxltd@gmail.com

 

2. Personal data that may be collected

Crelyx Ltd may collect and process the following categories of personal data:

First name, last name, company name;

Contact information (email, phone number, address);

Payment details (in anonymised form via payment gateways);

IP address, cookies, browser and device information;

Order history and activity on the website;

Correspondence with support, enquiries, feedback;

Professional data (for B2B registration).

 

3. Purposes of data processing

Personal data is collected and processed for the following purposes:

User identification and account creation;

Provision of access to digital products and services;

Fulfilment of contractual obligations;

Communication with the User on technical, payment or organisational issues;

Sending service notifications, updates and changes to the terms and conditions;

Marketing communications — only with separate consent;

Analysing website usage to improve functionality;

Compliance with tax, legal and regulatory requirements.

 

4. Legal basis for processing

Processing is carried out on the basis of:

Article 6 of the UK GDPR and EU GDPR:

contractual obligations (performance of a contract);

legitimate interests (improvement of service, protection against fraud);

consent (for marketing, cookies, etc.);

legal obligations (record keeping, reporting, KYC, etc.).

 

5. Data storage and security

5.1. Personal data is stored for the period necessary for the purposes of processing, but not longer than:

6 years from the last interaction — to fulfil legal obligations;

12 months — for inactive registrations without services.

5.2. Data is stored on secure servers in the United Kingdom and/or EEA countries.

5.3. Crelyx Ltd uses modern technical and organisational security measures (TLS/SSL, two-factor authentication, DDoS protection, access monitoring, etc.).

 

6. Transfer to third parties

6.1. Data may be transferred to:

payment systems (e.g. Stripe, PayPal) — for transaction processing;

hosting providers, email services, CRM — in the course of providing services;

government authorities — where there is a legal basis for doing so;

third-party specialists (e.g. accountants, auditors) — subject to confidentiality.

6.2. All third parties undertake to comply with the requirements of the UK GDPR/EU GDPR and sign confidentiality and data processing agreements (Data Processing Agreements).

 

7. Transfer of data outside the UK/EU

7.1. When transferring data to countries outside the UK and the EEA, we:

use standard contractual clauses (Standard Contractual Clauses);

request additional consent from the user, if necessary.

 

8. User Rights

Under the UK GDPR and EU GDPR, the User has the following rights:

Right to access their data;

Right to rectify inaccurate or outdated information;

Right to restrict processing;

Right to data portability;

Right to lodge a complaint with a supervisory authority:

Information Commissioner’s Office (ICO)

https://ico.org.uk

Or — to the national authority of the EU if the User is an EU citizen.

 

9. Withdrawal of consent

The User may withdraw their consent to data processing at any time by sending a request to: crelyxltd@gmail.com

Upon receipt of the request, we will cease processing (except as required by law).

 

10. Cookies and tracking

The use of cookies and other similar technologies is carried out in accordance with the [Cookie Policy], where the user can select/change settings at any time.

11. Changes to this agreement

Crelyx Ltd reserves the right to update or change the terms of this Agreement. The current version is always available on the website.

Last updated: 25.07.2025